Senior Technical Writer

About Us

MonoCloud is a modern Identity & Access Management Platform that revolutionizes the way you manage user identities. Our highly customizable platform offers a simplified solution that caters to the unique needs of organizations and developers, enabling them to effortlessly handle user sign-ups, logins, and profile management while prioritizing privacy and security. We provide advanced features, including Passwordless Authentication and Mutual TLS, ensuring state-of-the-art security measures. By embracing open standards, we offer unified security for digital services, allowing millions of users to authenticate and securely access web and mobile apps.

About the job

We are looking a talented Technical Writer to join our team. The Technical Writer shall produce clear, concise, and detailed documentation that helps our users use our products. You shall work closely with stakeholders and engineers to gather requirements. The ideal candidate will have a strong background in software development as well as excellent communication and writing skills.

Responsibilities

• Create developer-focused documentation of exceptional quality, which includes tutorials, user guides, product features, and code samples.
• Collaborate with the development team to understand new features, enhancements, and updates, and convert them into user-friendly documentation.
• Structure and organize the documentation to improve its discoverability and ease of use.
• Create modular and reusable documentation components using industry-standard formats such as Markdown, HTML, CSS, and JavaScript, or the ability to quickly learn and adapt to new documentation formats as required.
• Utilize Git for publishing and managing documentation.
• Continuously enhance documentation standards through regular reviews and incorporation of user feedback.
• Write clear and understandable code snippets, tutorials, and walk-throughs for popular languages and frameworks.
• Maintain and update documentation to align with new versions of SDKs and APIs.
• Writing Changelogs / Release notes for upcoming releases.

Qualifications

• Minimum of 4 years of technical writing experience in a developer-focused role.
• Previous experience in developing high-quality documentation, including tutorials, user guides, and API references.
• Proficiency in HTML, CSS and Markdown.
• Solid understanding of software development concepts, languages, and frameworks.
• Excellent written and verbal communication skills, with the ability to effectively explain complex technical concepts.
• Quick learner with the ability to grasp new technologies rapidly.
• Knowledge of version control systems such as Git.

Nice to have:

• Experience in open-source documentation.
• Familiarity with collaboration and documentation platforms like Notion, Confluence, or others.
• Experience with programming languages / frameworks like JavaScript, React, C#.
• Experience with large information architecture projects.
• Knowledge of API documentation standards, such as Swagger / OpenAPI.

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Vasant Vihar, Delhi
• Reliably commute or planning to relocate before starting work

Experience:

• Technical writing: 3+ years

Language:

• English